Hotels and resorts
Hotel maintenance software for rooms, pools, kitchens and grounds
MaintainIQ is hotel maintenance software for engineering, housekeeping and food and beverage teams. Work orders, preventive maintenance, room inspections and pool and kitchen logs live in one app, for a single property or a portfolio of hotels and resorts.
- Engineering, housekeeping and kitchens
- One property or many
- English and Spanish
Operators at these brands use MaintainIQ
Where hotel standards slip
A room goes out of order and stays there
A PTAC starts rattling, the room gets blocked, and a week later it is still out of order because the ticket lived on a sticky note at the front desk.
Room inspections depend on the supervisor
One supervisor checks under the bed and behind the shower curtain. Another glances at the bedspread and moves on. Guests find the difference.
Preventive maintenance lives in one head
Filter changes, boiler checks and quarterly room maintenance happen when the chief engineer remembers. When they are on vacation, nothing happens.
Pool and kitchen logs have gaps
Pool readings and walk-in temperatures are written on a clipboard by the door, most days. When the health inspector visits, the missing days are what they notice.
Housekeeping inspections
Room inspections that look the same on every floor
Turn your room inspection into a scored inspection with sections for the bathroom, bed, furniture and in-room equipment. Supervisors complete it on a phone as they walk the floor, with photos as proof. Each one gets a percentage and a letter grade, and a failed item can become a follow-up task for housekeeping or engineering.
- Room, public area and back-of-house checklists
- Last auditor, last date and last score for each property
- Follow-up tasks with a due date and a status
Engineering work orders
Engineering sees every repair, and who took it
Front desk, housekeeping and banquet staff report problems from their phones, like a dripping faucet in 412, a sticking balcony door or a light out on the pool deck. Engineering sets a priority, the assigned engineer accepts it, and the history shows who reported, accepted and closed it.
- Priority levels and due dates
- Linked to the piece of equipment
- Filter by status and sort by due date
Preventive maintenance
Hotel maintenance software that remembers every PTAC filter
Put every piece of equipment on a preventive maintenance schedule, from PTAC filters and boilers to pool pumps, laundry machines, kitchen equipment and elevators. Each record shows the next due date, days overdue, preferred vendor and warranty, and you can open a work order from it when a repair is needed.
- Every few days, weeks or months, or a set day of the month
- Assign to a person or a role, like chief engineer
- Service history for each piece of equipment
Pools, kitchens and every property
Pools, kitchens and every property on one screen
Log pool and spa checks, with chlorine and pH typed in as numbers, plus restaurant and banquet kitchen temperatures and grounds walks on a schedule. The Home dashboard shows each property's food safety checks, daily tasks, maintenance and work orders, and a daily summary email shows which properties fell behind.
- Last health inspection date, status and score for each property
- Group properties by brand or region
What hotels and resorts run in MaintainIQ
Examples of checklists and schedules hotel teams build. For more on planning the work, read our guide to preventive maintenance for hotels.
Every day
5- Guest room inspections
- Lobby and public area checks
- Pool and spa checks
- Kitchen and banquet temperature logs
- Engineering rounds of mechanical rooms
Weekly and monthly
5- PTAC and HVAC filter changes
- Boiler and water heater checks
- Laundry lint traps and belts
- Fire extinguisher inspections
- Emergency lighting tests
Quarterly and yearly
5- Guest room preventive maintenance
- Kitchen hood cleaning
- Elevator service with your vendor
- Seasonal grounds and landscaping work
- Roof inspection
Straight answer
What MaintainIQ is not
MaintainIQ is not a property management system. It does not take reservations, manage room status for the front desk or message guests. It is where your engineering, housekeeping and kitchen teams record inspections, repairs and preventive maintenance, next to the PMS you already use.
Free templates
Free hotel checklists to start with
Guest Room Inspection Checklist - Free Hotel Quality PDF
Download our FREE guest room inspection checklist PDF. Ensure top hotel quality with detailed room checks for cleanliness, safety & amenities.
Daily Hotel Housekeeping Checklist, Free PDF Download
Download our FREE Daily Hotel Housekeeping Checklist PDF. Ensure consistent room cleaning, enhance guest comfort & improve your hotel operations.
Free Swimming Pool Maintenance Checklist PDF
Free swimming pool maintenance checklist PDF with daily water tests, weekly cleaning, monthly equipment checks, seasonal opening and a drain cover audit.
What is hotel maintenance software?
It is software that tracks repairs and scheduled upkeep across a property. Staff report problems as work orders, engineering accepts and closes them, and preventive maintenance for rooms, HVAC, pools, laundry and kitchens runs on a schedule with a history of what was done and by whom.
Is MaintainIQ a property management system (PMS)?
No. MaintainIQ does not take reservations, show room status to the front desk or message guests. It handles maintenance, inspections, housekeeping checklists and kitchen food safety logs, and it is used next to your PMS, not in place of it.
Can housekeeping supervisors inspect rooms on a phone?
Yes. Build your room inspection as a checklist or a scored audit and complete it on iPhone, iPad or Android. Failed items can become follow-up tasks with a due date, and each property shows the last auditor, last date and last score.
Can I manage several hotels in one account?
Yes. The Home dashboard shows every property's food safety checks, daily tasks, maintenance and work orders, and you can group properties by brand or region. Daily summary emails put every property's checklist scores in one message, and you can filter to a single property at any time.
Does it track pool and spa checks?
Yes, as checklists. Set pool and spa checks for the times your local health code requires. Staff type the chlorine and pH readings as numbers and check items like gates latched and safety equipment in place. Each check shows who completed it and when, and a failed item can become a follow-up task.
Can engineering and housekeeping use it in Spanish?
Yes. Each person can switch the app between English and Spanish, on iPhone, iPad, Android or the web, and the checklist items you write show in Spanish too. MaintainIQ is priced per location with unlimited users, so every housekeeper, engineer and cook can have a login at no extra cost. See pricing.
Ready when you are
See your property in one app
By MaintainIQ's own measurements, managers save 3-10 hours a week. In a 15-minute demo we will show you how room inspections, engineering work orders and preventive maintenance would work at your hotels.
- iPhone, iPad, Android and web
- English and Spanish
- Unlimited users per location
Prefer to talk? Call (888) 534-0261. US-based support.