About us
About MaintainIQ
MaintainIQ is the app for the checklists, food safety checks and maintenance that keep restaurants, stores, hotels, parks and senior living communities running. We build it for the people who do that work every shift, and for the owners and managers who care about it getting done.
- Founded in 2019
- Office in West Covina, California
- US-based support
Who we are
MaintainIQ is made by Maintain IQ, Inc., a Delaware corporation with its office in West Covina, California. The company was founded in 2019.
MaintainIQ started with restaurants, where much of the work that keeps guests safe still happens on clipboards, in binders and in group texts. Temperature logs get filled in at the end of the shift. Repairs live in someone's messages. The walk-in's service schedule lives in one manager's head, and when that manager is off or moves on, the standard goes with them.
MaintainIQ puts that work in one simple app. The same checklists, food safety checks and maintenance schedules run at every location, and there is a complete audit trail of who did what and when. Today it is built for restaurants, grocery and convenience stores, hotels and resorts, parks and senior living communities, whether you run one location or many.
Our mission
Give operators simple software that gets food safety, cleaning and maintenance done the same way at every location, and makes it easy to see that it was.
Trusted by operators like these
Results
What MaintainIQ has measured
These are MaintainIQ's own measurements, not outside studies.
3-10 hours a week
The time a manager saves each week, by MaintainIQ's own measurements.
70% fewer breakdowns
Fewer equipment breakdowns, by MaintainIQ's own measurements.
$5k/location a year
Saved per location each year, by MaintainIQ's own measurements.
The product
What MaintainIQ does
- Digital checklistsOpening, closing, line checks and cleaning, with due times
- Temperature logsFood safety checks and HACCP procedures, with supported Bluetooth probes
- Audits and inspectionsScored by section as a percentage and a letter grade, with photos as proof
- Work ordersRepairs reported, assigned, accepted and closed
- Preventive maintenanceA service schedule for each piece of equipment, to extend its life
- Vendors and warrantiesPreferred vendors and warranty dates on the equipment record
- Document libraryTraining files, manuals and food safety plans
- Multi-location reportingUnlimited locations on one dashboard, plus daily emails
- Team accountabilityRoles per location and a record of who did what
How it is built
Built for the people on the floor
Most people who use MaintainIQ are on their feet, with a phone in their pocket or a tablet on the kitchen wall. So the app keeps things plain, with Yes/No and checkbox items, a due time and a button to submit. Owners and managers get the detail on the web and in daily emails.
- iPhone, iPad, Android phones and tablets, and web
- Each person can use the app in English or Spanish, checklist items included
- Unlimited users and devices at each location
Industries
Who we build for
How we work
What we care about
Simple beats clever
If the closing crew will not use it at 11 PM, it does not matter what else it can do. We keep the app plain on purpose.
Honest about what we do
We say plainly what MaintainIQ does not do, such as scheduling or stock counts, and we will tell you in a demo if another tool fits better. See why operators choose MaintainIQ.
Priced for teams with lots of people
MaintainIQ is priced per location with unlimited users and devices, so a new hire or a new tablet never costs you another seat. See pricing.
Support you can call
Our support team is based in the United States. Every customer gets a dedicated account rep, and calls get a same-day response. Call (888) 534-0261, Mon to Fri 8 AM to 6 PM PT, Sat and Sun 9 AM to 5 PM PT.
MaintainIQ at a glance
| Item | Details |
|---|---|
| Company | Maintain IQ, Inc., a Delaware corporation |
| Founded | 2019 |
| Office | 1050 Lakes Dr #225, West Covina, CA 91790, United States |
| Support | Based in the US, (888) 534-0261, same-day response to calls |
| Hours | Mon to Fri 8 AM to 6 PM PT, Sat and Sun 9 AM to 5 PM PT |
| Account rep | A dedicated account rep for every customer |
| Apps | iPhone, iPad, Android phones and tablets, and web |
| Languages | English and Spanish |
| Pricing | Per location with unlimited users and devices, see pricing |
| Industries | Restaurants, grocery and convenience stores, hotels and resorts, senior living, theme parks and trampoline parks |
When was MaintainIQ founded?
MaintainIQ was founded in 2019. The company behind the app is Maintain IQ, Inc., a Delaware corporation with its office in West Covina, California. It builds MaintainIQ for restaurants, stores, hotels, parks and senior living communities.
Where is MaintainIQ based?
MaintainIQ's office is at 1050 Lakes Dr #225, West Covina, CA 91790, in the United States. The support team is based in the US too, and you can reach it at (888) 534-0261.
How do I contact MaintainIQ?
Call (888) 534-0261 to reach our US-based support team, Mon to Fri 8 AM to 6 PM PT, Sat and Sun 9 AM to 5 PM PT. If you are not a customer yet, schedule a demo and someone from MaintainIQ will walk you through the app and answer your questions.
What support do MaintainIQ customers get?
Every MaintainIQ customer gets a dedicated account rep, and calls get a same-day response. The support team is based in the United States, and you get the same help whether you run one location or fifty. Pricing includes unlimited users and devices, so the whole team can use the app.
What does MaintainIQ do?
MaintainIQ is an app for daily checklists, food safety checks and maintenance. Teams use it for opening and closing checklists, temperature logs, audits, work orders and preventive maintenance, and owners see every location on one dashboard. See use cases.
Ready when you are
Meet the team behind MaintainIQ
Book a 15-minute demo. We will show you the app, answer your questions and tell you honestly whether it fits your locations.
- iPhone, iPad, Android and web
- English and Spanish
- Unlimited users per location
Prefer to talk? Call (888) 534-0261. US-based support.