Workforce management
Team accountability for every shift, at every location
MaintainIQ is team accountability for the work your people do on shift, not the schedule that puts them there. Every checklist records who submitted it, every repair shows who accepted and closed it, and you can see which locations keep running late.
- Unlimited users per location
- English and Spanish
- Works alongside your scheduling tool
Operators at these brands use MaintainIQ
Straight answer
MaintainIQ is not a scheduling or pay tool
If you searched for workforce management to find shift schedules, clocking in and out, labor planning or paychecks, MaintainIQ does not do those things. Keep the tool you use for them. MaintainIQ works alongside it and covers what happens once people are on the clock, which means the checklists, food safety checks and repairs, and a record of who did them. Our guide to workforce management software explains the difference.
Assign
Every task has a name next to it
Add everyone who works at a location and give them a title there, such as General Manager, Shift Lead or Maintenance. Tasks can go to a person or to a role, so the work stays with the job when someone changes shifts or leaves, and a checklist can be shown to one person or one role only.
- Team members and a role for each person at each location
- Unlimited users, so everyone can have their own login
- Assign tasks to a named person or to a role
- Show a checklist only to the person or role it is for
Record
See who submitted every checklist
"Did anyone do the walk-in temps?" should not need a phone call. Each checklist shows its current status, when it was last completed and who submitted it. Audits record the last auditor for each location, and staff can add photos as proof or sign an item. When something is missed, you know who to talk to, and when it is done well, you know who to thank.
- Who submitted each checklist, and when it was last completed
- The last auditor, date and score for each location
- Photos as proof, signatures and typed readings on checklist items
- Due times, so on time and late are not a matter of opinion
Repairs
Who reported it, who took it and who closed it
A broken ice machine is everyone's problem until it is someone's job. Work orders are assigned to a person who accepts them in the app, and the history records who reported the problem, who accepted it and who closed it, with the time of each step.
- Work orders assigned to a person who accepts them
- A dated history of who did what
- Statuses everyone understands, needs attention, in progress and closed
Performance
Spot the location that always runs late
Some locations finish the opening checklist at 6:55. Others finish it at 7:40, every day. The Performance tab shows each location's average time late, whether it is trending up or down, and a completion score, so you can coach with a record instead of a hunch.
- Average time late for each location
- A trend that shows whether coaching is working
- A completion score you can compare across locations
Mixed teams
English, Spanish and the training files in one place
Each person can use the app in English or Spanish, which matters when half the crew reads one and half reads the other. Training files, manuals and food safety plans live in the document library, where a new hire can find them on the same phone or tablet they use for checklists, and MaintainIQ keeps training records too.
- The app in English and Spanish
- Training records, plus a document library with folders for training files
- iPhone, iPad, Android and web, and it works with no signal and syncs later
Where it fits
Where team accountability fits next to your scheduling tool
Keep the scheduling tool you already use, and add MaintainIQ for team accountability on the floor.
| Item | Scheduling and pay tools | MaintainIQ |
|---|---|---|
| Who works and when | Yes | No, keep your current tool |
| Hours worked and pay | Yes | No, keep your current tool |
| What has to be done on each shift | Some include simple task lists | Checklists with due times at every location |
| Who did each task | Not usually | Recorded on every checklist |
| Repairs and who closed them | Not usually | Work orders with a dated history |
| Food safety checks | Not usually | Temperature logs and food safety checklists |
| Which locations run late | Not usually | Average time late and trend per location |
Free templates
Free checklists for training and shift routines
Free Staff Safety Training Checklist, Essential Framework for Workplace Safety
Download our essential staff safety training checklist. Covers protocols for workplace, fire, food & equipment safety. Free PDF to enhance business safety.
Basic Restaurant Opening and Closing Checklists
Free restaurant opening and closing checklists PDF covering front of house, bar, kitchen, restrooms and manager duties, so every shift runs the same way.
Restaurant BOH (Back Of House) Tasks Checklist
Free restaurant BOH (back of house) tasks checklist for prep, restocking, cleaning, food safety checks and the end-of-shift walk-through in your kitchen.
Is MaintainIQ workforce management software?
Only for part of it. Workforce management usually means scheduling, time tracking and pay, and MaintainIQ does none of those. It covers the other half, which is what people do on shift, who did it and whether it was on time. It is meant to run next to the scheduling tool you already have.
Does MaintainIQ schedule shifts or track hours?
No. MaintainIQ does not build schedules, track hours worked or process pay. Keep the tool you use for that. MaintainIQ records the work done during those shifts, such as checklists, food safety checks and repairs, and who did it.
How does MaintainIQ improve team accountability?
It puts a name on the work. Each checklist records who submitted it, each work order shows who reported, accepted and closed it, and audits show the last auditor. The Performance tab shows each location's average time late, so you can see patterns instead of guessing.
Can I assign tasks to a role instead of a person?
Yes. Each person has a title at each location, such as General Manager or Shift Lead, and tasks can be assigned to a person or to a role. Assigning to a role keeps the task with the job when people change, and a checklist can be shown to one person or one role only.
Do I pay for every employee?
No. MaintainIQ is priced per location with unlimited users, so adding a new hire or a seasonal crew does not change your bill. That also means nobody has to share a login, which is what makes the record of who did what worth having. See pricing.
Can my team use MaintainIQ in Spanish?
Yes. Each person can use the app in English or Spanish, so a bilingual kitchen or housekeeping team can share the same app and the same tablets. That matters on teams where not everyone reads English comfortably.
Can I use MaintainIQ to onboard new staff?
Yes. Keep training files and manuals in the document library, keep training records in MaintainIQ, and build an onboarding checklist that the trainer or the new hire completes and signs, which records who submitted it and when. MaintainIQ is not a training course platform with lessons and quizzes.
Ready when you are
Put a name on every task
In a 15-minute demo we will show you team members, roles and the records behind every checklist and repair, set up for a location like yours.
- iPhone, iPad, Android and web
- English and Spanish
- Unlimited users per location
Prefer to talk? Call (888) 534-0261. US-based support.