Senior living
Senior living maintenance software for buildings, dining and housekeeping
MaintainIQ is senior living maintenance software for the teams that keep a community safe, clean and running, from maintenance to dining services and housekeeping. Work orders, life safety checks, kitchen temperature logs and cleaning checklists live in one app, for one community or many.
- Independent living, assisted living, memory care and skilled nursing
- Unlimited users per community
- English and Spanish
Operators at these brands use MaintainIQ
Where senior living operations slip
Resident requests get lost
A resident mentions a sticking window to a caregiver, who tells the front desk, who writes it on a pad. Three days later, the family calls.
Life safety logs have gaps
Generator runs, fire door checks and emergency light tests get done, but the log is missing weeks. That log is exactly what a surveyor asks to see.
Dining runs on a tight clock
Three meals a day plus snacks, and the walk-in and steam table temperatures get written down when there is time.
Apartment turns drag on
When a resident moves out, paint, flooring, appliances and cleaning each depend on a different person, and the apartment sits empty longer than it should.
Work orders
Every maintenance request has an owner
Caregivers, dining and housekeeping staff report problems from their phones, like a leaking faucet in an apartment or a dryer that stops mid-cycle. The maintenance director sets a priority and due date, the technician accepts the work order, and the history shows who reported, accepted and closed it.
- Linked to the piece of equipment, like a PTAC or a dryer
- Filter by status and sort by due date
- Export to Excel for budget meetings
Life safety and preventive maintenance
Senior living maintenance software for life safety and building systems
Put generators, fire extinguishers, emergency lighting, fire doors, HVAC, boilers, elevators and laundry equipment on preventive maintenance schedules. Each one shows the next due date, days overdue, preferred vendor and warranty, and the service history is on hand when a surveyor or fire marshal asks for it.
- Weekly, monthly or set-day-of-the-month schedules
- Assign to a person or a role, like maintenance director
- Record the service as inspected, repaired, replaced or serviced by a pro
Dining services
Food safety in the kitchen and dining room
Dining teams log walk-in, freezer and steam table temperatures on a schedule, by hand or with a supported Bluetooth probe, along with opening, closing and cleaning checklists. In skilled nursing, kitchen sanitation is part of the survey under F812, and a complete temperature log is easier to show than a binder with gaps.
- A name and time on every reading
- Readings out of range become follow-up tasks
- Each community's last health inspection on the Compliance tab
Housekeeping and every community
Housekeeping checklists and every community on one screen
Housekeeping teams run daily and deep-cleaning checklists for apartments, hallways, dining rooms and common areas. Executive directors and regional teams see each community's checks, maintenance and work orders side by side, with a daily summary email.
- Group communities by region or brand
- Average time late and completion score per community
What senior living communities run in MaintainIQ
Examples of checklists and schedules community teams build. Your state, your fire marshal and your vendors decide the frequencies.
Every day
5- Kitchen opening, closing and temperature logs
- Apartment and common area cleaning
- Maintenance rounds of mechanical rooms
- Laundry room checks
- Resident requests as work orders
Weekly and monthly
5- Generator run and inspection
- Fire extinguisher and fire door checks
- Emergency lighting tests
- Hot water temperature checks at resident taps
- Manager walk-through audit
Quarterly and yearly
5- HVAC and PTAC service
- Elevator service with your vendor
- Fire alarm and sprinkler inspections with your vendor
- Kitchen hood cleaning
- Apartment turns when a resident moves out
Straight answer
What MaintainIQ is not
MaintainIQ is not an electronic health record, care planning, medication or billing system, and it should not hold resident health information. It is for the building, the kitchen and housekeeping, the maintenance, food safety and cleaning work that residents, families and surveyors notice.
Free templates
Free senior living checklists to start with
Free Emergency Lighting & Exit Sign Inspection Checklist PDF
Free emergency lighting and exit sign inspection checklist PDF with the monthly 30-second test, annual 90-minute test and NFPA 101 test logs.
Free HVAC & Air Quality Inspection Checklist PDF
Free HVAC and air quality inspection checklist PDF for senior living and healthcare, with monthly checks, seasonal prep, Legionella, CO safety and records.
Free Commercial Laundry Equipment Maintenance Checklist PDF
Free commercial laundry equipment maintenance checklist PDF with separate washer and dryer pages, daily lint cleaning, weekly hose checks and fire safety logs.
What is senior living maintenance software?
It is software that tracks repairs, preventive maintenance and inspections across a senior living community. Staff report problems as work orders, the maintenance team accepts and closes them, and scheduled work like generator runs, fire safety checks and HVAC service stays on a calendar with a history.
Is MaintainIQ an EHR or care management system?
No. MaintainIQ does not store resident health records, care plans, medications or billing, and it is not built to hold resident health information. It covers maintenance, life safety checks, dining food safety and housekeeping, and it is used next to your care software, not in place of it.
Can staff submit maintenance requests from their phones?
Yes. Anyone on the team can report a problem from an iPhone, iPad, Android device or the web, with the location and the equipment. Unlimited users are included, so caregivers, dining and housekeeping staff can all have a login, in English or Spanish.
Can it help with life safety inspections?
Yes, as checklists and preventive maintenance schedules. You set up generator runs, fire extinguisher checks, emergency lighting tests and fire door inspections at the frequencies your state and fire marshal require, and MaintainIQ records who did each one and when.
Does it cover dining and kitchen food safety?
Yes. Dining teams log cooler, freezer and hot-holding temperatures, run opening and closing checklists and complete kitchen audits scored as a percentage and letter grade. Readings out of range can become follow-up tasks with a due date and a status.
Can a regional team see several communities?
Yes. The Home dashboard shows each community's food safety checks, daily tasks, maintenance and work orders, and you can group communities by region or brand. Daily summary emails bring every community's checklist scores into one message, and audit scores can be exported to Excel.
Ready when you are
See your community in one app
By MaintainIQ's own measurements, managers save 3-10 hours a week. In a 15-minute demo we will show you how work orders, life safety checks and dining logs would work across your communities.
- iPhone, iPad, Android and web
- English and Spanish
- Unlimited users per location
Prefer to talk? Call (888) 534-0261. US-based support.