Internal audits
Internal audit software that scores every location against your standards
MaintainIQ is internal audit software for the brand standards and operations audits your area managers, district managers and owners already do. Each audit is done on a phone, scored as a percentage and a letter grade, and saved with who did it and when, so you can see how every location measures up.
- Percentage score and letter grade
- Follow-ups optional or required
- Export all audit scores to Excel
Operators at these brands use MaintainIQ
Standards
Your standards, in sections of questions
Write the audit the way you walk a location, with sections like Exterior, Front of House, Kitchen and Restrooms, or start from one of more than 50 ready templates built around common rules such as the FDA Food Code, NFPA, OSHA, CMS and ASTM F2970. Use the same audit at every location, so a 90% at one store means the same thing as a 90% at the next one.
- One audit shared by every location
- Separate audits for brand standards, food safety or cleanliness
- Photos as proof and e-signatures
- iPhone, iPad, Android and web, and it works with no signal and syncs later
Who audits
Area and district managers audit from their phones
Give each area or district manager a title at the locations they cover. They run the audit on site and submit it before they drive to the next store. MaintainIQ records them as the last auditor for that location, with the date and the score.
- Unlimited users, so every manager and owner gets a login
- A title per location, like Area Manager or General Manager
- Each person can use the app in English or Spanish
Follow up
Decide which audits require follow-ups
Some findings can wait for the next visit. A dirty ice machine cannot. On each audit you choose whether failed items create optional or required follow-up tasks, each with a due date and a status, so the location knows what has to be fixed before you come back.
- Statuses of needs attention, in progress and closed
- Follow-up task summary emails for managers
Compare
Compare locations and export every score
The Audits tab on the Home screen shows each location's last auditor, date and score. Use the group filter to look at one region or one brand, and export all audit scores to Excel when you want to see a location over time or bring numbers to an operations meeting.
- Last auditor, date and score for every location
- Group filter by region or brand
- Export all audit scores to Excel
- One-click PDF reports
Audit or inspection
Internal audits and inspections compared
Both run the same way in MaintainIQ, with sections, scores and follow-up tasks. The difference is the job they do. For walkthroughs and safety walks, see inspection software, and for how audits relate to the health inspector, read internal audits vs health department inspections.
| Item | Inspection | Internal audit |
|---|---|---|
| The question it answers | What is wrong here today? | How well does this location meet our standards? |
| Who usually does it | General managers, maintenance and safety leads | Area managers, district managers, owners and QA |
| How often | Daily or weekly walks | On a regular cycle, like monthly or quarterly |
| What you get | A list of things to fix | A score and grade you can compare between locations and over time |
How it works
How an internal audit runs in MaintainIQ
- 1
Set up the audit
Write your standards as questions in sections, and choose whether follow-ups are optional or required.
- 2
Audit the location
The area manager walks the location and answers each question on a phone or tablet, adding photos as proof.
- 3
Get the score
The audit is scored as a percentage and a letter grade, and the auditor and date are saved.
- 4
Close the gaps
Failed items become follow-up tasks, and the next audit shows whether things got better.
Straight answer
Internal audit software for operations, not finance
MaintainIQ is for audits of how your locations run, like brand standards, food safety, cleanliness and upkeep. It is not software for financial, accounting or SOX audits, and it does not manage audit plans or risk registers for a corporate audit team. If that is what you are looking for, you need a different kind of tool.
Free templates
Free checklists to build your first audit
Free Downloadable Facility Management Audit Checklists for Professional, Effective Operations
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Restaurant BOH (Back Of House) Tasks Checklist
Free restaurant BOH (back of house) tasks checklist for prep, restocking, cleaning, food safety checks and the end-of-shift walk-through in your kitchen.
What is internal audit software?
Internal audit software helps you check your own locations against your own standards. Audits are done on a phone, scored the same way everywhere and saved with who did them and when, so you can compare locations and follow up on what failed. MaintainIQ is built for operational audits, not financial ones.
How are audits scored in MaintainIQ?
Each audit is scored as a percentage and a letter grade. For each location you see the last auditor, the last date and the last score, and you can export all audit scores to Excel to compare locations or follow one location over time.
What is the difference between an internal audit and a health inspection?
A health inspection is done by your local health department and can affect your permit. An internal audit is one you run yourself, often against stricter brand standards, so problems are found and fixed before the inspector arrives. You can run both mock health inspections and brand audits in MaintainIQ.
Can follow-up tasks be required after an audit?
Yes. Each audit can make follow-up tasks optional or required. A follow-up task has a due date and a status, needs attention, in progress or closed, and managers get follow-up task summary emails so open items do not sit until the next visit.
Can I compare audit scores by region or brand?
Yes. The Home screen has a group filter to see locations by group, such as region or brand, and the Audits tab shows each location's last auditor, date and score. For a deeper look, export all audit scores to an Excel file.
Can franchise owners use MaintainIQ for brand standards audits?
Yes. Set up your brand standards as an audit, run it at each location and compare the scores. MaintainIQ is priced per location with unlimited users, so area coaches, owners and general managers do not need extra seats. See pricing.
Ready when you are
See your locations scored side by side
In a 15-minute demo we will show you how audits, scores and follow-up tasks would work for your locations.
- iPhone, iPad, Android and web
- English and Spanish
- Unlimited users per location
Prefer to talk? Call (888) 534-0261. US-based support.