We build MaintainIQ. This is our comparison of ourselves against our closest competitor, so read it with that in mind and check anything that matters to you.
We have tried to make it the comparison we would want if we were buying. Every claim about Xenia comes from Xenia’s own public pages. Where they beat us, we say so and explain why. There is a section listing the situations where you should buy Xenia and not us.
All facts verified September 2026.
Table of Contents
The short version
| MaintainIQ | Xenia | |
| Published pricing | $79 per location per month, $799 per year | Not published, custom per location on all three tiers |
| Users included | Unlimited | Depends on plan, per-user and per-location options offered |
| Free trial | No trial, 90-day money-back guarantee on annual | 14 days, no card required |
| Built for | Food service and hospitality | Food service, retail, hospitality, manufacturing, general facilities |
| Continuous wireless sensors | No, Bluetooth handheld probes | Yes, wireless sensors sold as an add-on |
| Bluetooth probe capture | Yes, three named devices | Yes |
| Work orders | Included | Ticketing listed as an add-on module |
| Security certification | None published | SOC 2 Type I |
| Spanish | Full Spanish version of the product and site | Most requested improvement in their reviews |
| Support | US based | Not specified publicly |
| Reviews | No G2 profile, very few directory reviews | 5.0 from 20 on G2, 4.9 from 23 on Capterra |
| Funding | Privately held, founded in 2019 | $12 million Series A led by PSG, November 2025 |
Where Xenia beats us
Industry range. Xenia markets to manufacturing and general facilities alongside food service, retail, and hospitality. We do not. If you run restaurants and a distribution centre and a corporate office park, Xenia can be one system for all of it and we cannot. This is a real advantage and it is the main reason to choose them.
Continuous temperature monitoring. Xenia sells wireless sensors that sit in coolers and freezers and report on their own. That covers the overnight compressor failure nobody is present to see. We integrate Bluetooth handheld probes, which is a person taking a reading that records digitally instead of on paper. Both are useful. They are not the same thing, and if unattended coverage is what you need, buy it from a company that sells it.
Security certification. Xenia publishes SOC 2 Type I. We have no published certification. If your procurement process requires one, that decides this comparison before you read anything else, and you should not waste time on us.
Worth knowing the distinction if you are being asked for a certification. Type I says controls were designed properly at a single point in time. Type II says they operated effectively across a period. Many enterprise processes specifically require Type II. Xenia publishes Type I.
Funding and scale. They raised $12 million in November 2025. We are privately held and have not raised outside money. If you are betting on which company will still be shipping features in five years, more capital is a reasonable thing to weigh.
Named customer proof. Xenia publishes customers with numbers attached, including Dave’s Hot Chicken at 321 locations. We have customers at that kind of scale but publish less about them.
Review presence. They have profiles and reviews on G2 and Capterra. We have no G2 profile at all and very few reviews anywhere. That is our problem to fix, not something you should overlook. Ask us for references and call them.
Where we beat Xenia
You can see our price. $79 per location per month, or $799 per year, unlimited users, published on our pricing page. Xenia’s pricing page lists Basic, Pro, and Enterprise, and all three read as custom pricing per location with no figure anywhere. Sensors, ticketing, asset management, and label printing are listed as add-on modules, also without prices.
That is a legitimate way to sell software. It is also a real cost to you if you are running a short evaluation. You cannot compare total cost of ownership against anything until you have booked a call and worked through a scoping conversation.
It is worth noting that Xenia’s own comparison articles publish exact per-user prices for Limble, Fiix, and UpKeep while listing no figure for themselves.
Unlimited users, always. Our price does not change when you hire. Xenia offers both per-user and per-location arrangements, so the quote you get matters a great deal. If you run twenty locations with 300 hourly staff, ask specifically for the per-location number and check whether it moves as headcount grows.
Spanish. MaintainIQ runs in English and Spanish, with a full Spanish version of the site and product. The single most repeated request in Xenia’s Capterra reviews is more language support, with several reviewers asking on behalf of their teams. In food service, where a large share of the people doing the work are more comfortable in Spanish, this is not a small thing.
Work orders are included, not an add-on. When a temperature reading fails, we turn it into a tracked repair, assigned to someone, with a photo and a record that it was fixed, as part of the base product. Xenia lists facilities ticketing and work orders among its add-on modules. Ask what the bundle costs rather than the base tier.
We are built for food service specifically. Xenia frames this as our weakness, describing us as purpose-built for food service and therefore less adaptable. We think it is the point. Our eight industries are restaurants, hotels and resorts, grocery stores, convenience stores, senior living facilities, schools, theme parks, and trampoline parks, and the checklists, temperature rules and inspection formats are shaped around what those businesses are actually inspected on. Breadth costs depth somewhere.
Ease of use. This is the thing customers tell us most often. Staff, managers, and supervisors arrive with very different levels of comfort with software, and there is never enough time to train people repeatedly. A tool that a new hire picks up without a training session gets used. One that needs a session does not.
US-based support. Ours is. Xenia does not state where theirs is based.
Two claims in their comparison of us that are wrong
Xenia publishes an article titled Top 7 MaintainIQ Alternatives. Inside it is a table headed Comparing Xenia Directly to MaintainIQ. Two of its rows are checkable and incorrect.
It rates our temperature monitoring as “Manual logging.” We integrate Bluetooth temperature probes, specifically the Cooper-Atkins and Copeland KwikSwitch BLE 94100-B, the Cooper-Atkins and Copeland Multi-Function Thermometer, and the Comark BT250KC. A reading taken on one of those is captured and time-stamped without anyone writing a number down. That is not manual logging.
The fair version of this criticism is that we do not sell wireless sensors that monitor unattended, which is true, as we say ourselves above, and which is a genuine reason to choose Xenia.
It rates our template library as “None.” There are more than sixty checklist templates published free and ungated on maintainiq.com, covering equipment maintenance, food safety, opening and closing routines, and inspections across our industries. Anyone can count them.
The same table describes our industry flexibility as “Restaurants Focused,” which is hard to square with eight published industry pages including senior living, schools and grocery.
We are not going to overstate this. That article does not claim we lack probe integration by name, and we are not going to pretend it says things it does not. The two table rows above are the specific claims we are correcting.
Buy Xenia, not us, if
- You run sites in genuinely unrelated industries, particularly manufacturing or general facilities alongside food service
- You need wireless sensors monitoring coolers and freezers unattended overnight
- Your procurement process requires a published security certification
- You want a company with recent venture funding behind it
- Deep preventive maintenance and asset management is the core requirement rather than daily food safety work
Buy us, not Xenia, if
- You run food service or hospitality and want a system shaped around that
- You have far more hourly staff than managers and do not want to pay per person
- You want to know the price before you book a call
- Your teams work in Spanish
- You want a failed check to become a tracked repair without buying another module
- Simplicity matters more than breadth, because the people using it are busy and turnover is normal
Questions to ask both of us
What is the all-in first-year cost? Subscription, setup or implementation, hardware, training. Ask Xenia specifically what the add-on modules cost on top of the base tier. Ask us about our setup fee, which is a one-time charge and is not currently listed on our pricing page.
Show me what happens when a check fails. Not the checklist. The whole sequence, from the failed reading through to the repair being assigned, done, and signed off, and what the manager sees.
Demonstrate it in the language my crew works in. Not a promise that translation is coming.
What is included versus an add-on? Get the list in writing from both of us.
Whom do I call when it breaks, and where are they?
How to decide
Book both. Ask both to show you the same thing, which is what happens from a failed temperature reading through to a signed-off repair, in the language your crew works in, on the device they will actually use.
Then get both prices in writing, including everything. If your business spans unrelated industries, or you need sensors watching coolers overnight, or procurement requires a certification, Xenia is the better answer, and we would tell you the same on a call.
If you run food service, have a lot of hourly staff, and want a system your closing crew will actually use, we would like the chance to show you ours.
Frequently asked questions
Is MaintainIQ or Xenia cheaper?
We cannot tell you, because Xenia does not publish prices. MaintainIQ is $79 per location per month or $799 per year with unlimited users. Xenia lists three tiers, all described as custom pricing per location, with sensors, ticketing, asset management, and label printing as separately priced add-ons. Get a written quote from Xenia including the add-ons you need, then compare it against our published number.
Does MaintainIQ have temperature sensors like Xenia?
Not the same kind. Xenia sells wireless sensors that monitor coolers and freezers continuously and unattended. MaintainIQ integrates Bluetooth handheld probes, including the Cooper-Atkins and Copeland KwikSwitch BLE 94100-B and the Comark BT250KC, which capture a reading digitally when a person takes it. If you need overnight unattended coverage, Xenia offers it, and we do not.
Which one is better for restaurants?
Both serve restaurants. We are built only for food service and hospitality, so the templates, inspection formats, and temperature rules are shaped around that. Xenia covers restaurants alongside retail, manufacturing, and general facilities. If all your sites are food service, a specialist is usually the better fit. If they are not, Xenia’s range is the deciding factor.
Does Xenia work in Spanish?
Language support is the most frequently requested improvement in Xenia’s Capterra reviews, with several reviewers asking specifically for more languages for their teams. MaintainIQ runs in English and Spanish with a full Spanish version of the site and product. Ask Xenia directly and ask for a demonstration rather than a roadmap commitment.
Is Xenia SOC 2 certified?
Xenia states SOC 2 Type I on its site. Type I attests that controls were designed appropriately at a point in time. Type II attests that controls operated effectively over a period and is what many enterprise processes require. MaintainIQ does not publish a security certification.
How many reviews does each have?
Xenia has 5.0 out of 5 from 20 reviews on G2 and 4.9 out of 5 from 23 reviews on Capterra, as of September 2026. MaintainIQ has no G2 profile and very few reviews on the software directories. Both review counts are small, so read the individual reviews rather than the averages, and ask both companies for customer references you can call.
